PUBLIC OFFER

1.1. Order Contract — the document concluded for each order: positions, price, payment schedule and time limits. Position — a separate product in the order (code <order>-NN) or service (<order>-XNN). IND — an individual placing an order for personal needs. CORP — a legal entity or individual entrepreneur. Acceptance certificate — the handover and acceptance certificate (Annex 3).

2.1. The Contractor shall manufacture products individually on the basis of site measurement, deliver them to the address stated in the Order Contract and, where specified in the order, install them; the Customer shall accept them and pay for them.

2.2. Quantity and assortment (model, size, colour, finish, hardware) are set out in the Order Contract and Annex 1 (specification and drawings). All positions of one Customer are kept under one order.

2.3. The products shall comply with the Contractor's technical specifications (TSh) (TO BE AGREED: TSh number and date) and the approved drawing; a quality passport is issued for each CORP batch.

2.4. The Contractor shall not perform any additional paid work or service without the Customer's consent.

2.5. This offer does not apply to budget organisations: the contract is concluded separately under the public procurement procedure and enters into force after registration with the Treasury.

3.1. The price is stated in soums, including VAT, and is the same for all Customers according to the published price list and publicly announced discount terms; it shall not change after the contract is concluded (except under clause 5.3). For CORP, VAT is shown separately in the invoice. The IND terms are the terms of a public contract.

3.2. IND: 70% advance payment — upon conclusion of the contract; 30% — within 3 banking days after the acceptance certificate is signed. Cash, card or transfer — the same price; a receipt is issued for each payment.

3.3. CORP: 60% advance payment — within 5 banking days after the specification is signed; 30% — before dispatch, once the readiness of the batch has been checked; 10% — within 5 banking days after the batch has been delivered, installed and accepted. Bank transfer; electronic invoice, and a corrective invoice if the price or quantity changes.

3.4. The manufacturing period does not start until the advance payment is received and all drawings are approved.

4.1. The manufacturing period is stated in working days in the Order Contract and is counted from the later of the days referred to in clause 3.4.

4.2. Delivery and installation: IND — within 7 calendar days after the readiness notice is given and site readiness is recorded; CORP — according to the schedule in the specification. The exact date is confirmed by SMS or letter.

4.3. If the advance payment is delayed, the Customer makes changes, the site does not meet the conditions of Annex 2 or force majeure occurs, the period is extended by the corresponding time.

5.1. Contractor:

• carries out the site measurement — the initial measurement and one final check are included in the price, and a repeat measurement due to its own error is free of charge;
• submits the drawing of each position and does not manufacture a position that has not been approved;
• provides full information on the work, price, form of payment and product; at handover, provides the rules of use in writing (Annex 2).

5.2. Customer:

• approves the drawing: IND — by signature or SMS code, CORP — by the signature of an authorised person or EDS; a drawing provided by CORP is initial data, and the final site measurement is performed by the Contractor;
• if the door opening, floor or wall changes after the site measurement, notifies the Contractor before production starts; the resulting re-measurement is paid at the price-list price;
• provides access to the site, electricity, a storage place and the Annex 2 conditions; makes payments on time.

5.3. An approved drawing or composition may be changed only by a change agreement (Annex 4); the price and period are recalculated. If a position in production is changed at the Customer's initiative, the work performed and materials used shall be reimbursed at the Customer's expense.

6.1. Transport, lifting and installation are shown as separate services in the Order Contract (for CORP, with the scope: floor, lift, crane and carrying within the site).

6.2. Before installation, the air humidity and temperature in the room are measured and recorded in the acceptance certificate. If the conditions are not met, installation is postponed and this is not deemed the Contractor's fault.

6.3. Handover and acceptance by position code under an acceptance certificate (on paper or electronic). Visible defects are recorded in the acceptance certificate; a defective position does not suspend acceptance of the others, but its value may be withheld until the defect is remedied. Signing the acceptance certificate does not waive rights in respect of latent defects; CORP shall notify a latent defect in writing within 10 days of its discovery.

6.4. A CORP representative accepts the products under a power of attorney; a waybill and an invoice are provided.

6.5. Title and the risk of accidental loss pass to the Customer from the moment the acceptance certificate is signed.

6.6. If the Customer fails to accept on the agreed date: IND — the Contractor gives written notice and, 2 months later, is entitled to sell the products in the manner prescribed by law; CORP — pays a fine of 5% of the value of the products not accepted.

7.1. Warranty — 24 months from the date the acceptance certificate is signed: door, door frame, finish, hardware and installation performed by the Contractor. The warranty for components is not shorter; all claims are made to the Contractor. The warranty does not limit statutory rights.

7.2. The Contractor shall remedy a warranty defect free of charge within 10 days of the date the claim is received. IND: remedy or a proportionate price reduction; if the defect is material or not remedied in time — re-manufacture, or termination of the contract with compensation for damages. CORP: free remedy or replacement; the re-manufacturing period is set in the specification.

7.3. The warranty does not apply if the defect was caused by a breach of the Annex 2 conditions, mechanical damage or repair by a person other than the Contractor. The humidity and temperature exception applies only if Annex 2 sets the limit in figures; the Contractor proves the cause by measurement; a single measurement does not automatically void the warranty.

7.4. Claims are accepted by telephone, e-mail or at the showroom using the Annex 5 form and registered under a number.

8.1. IND: if the Contractor breaches the period for manufacture, delivery, installation or remedy of a defect — a daily penalty of 1% of the contract price for each day, not exceeding the total price.

8.2. CORP: if the Contractor is late — 0.5% of the unperformed part per day, up to 50% in total; if the Customer is late with payment — 0.4% per day, up to 50% in total; for products of improper quality or incomplete products — a fine of 20% of their value (incomplete products are completed within 15 days).

8.3. Payment of a penalty or fine does not release from performance of the obligation. Until an overdue payment is made, the Contractor may retain products not yet installed.

9.1. For the duration of force majeure, the parties are released from liability and shall notify each other immediately; the period is extended accordingly.

10.1. IND: negotiation is not mandatory; the Customer may apply, without paying state duty, to the court at the defendant's location, the Customer's place of residence or the place where the damage was caused.

10.2. CORP: the pre-trial claim procedure is mandatory — a written pre-trial claim is answered within 15 calendar days of receipt; if unresolved, the dispute is heard by the competent economic court at the Contractor's location (Samarkand Region).

11.1. The data of the Customer and its representative are processed solely for performance of the contract, payment, delivery and warranty and are stored on the Contractor's own server in Uzbekistan. The electronic approval service is performed by a service provider with which a data processing agreement has been concluded and which stores the data in Uzbekistan. The data are disclosed only to contracted measurement, delivery, installation, electronic approval and IT contractors, to the extent necessary; to other third parties — only in cases provided for by law.

11.2. Retention: for the duration of the order, settlement and warranty; accounting documents at least 5 years after the reporting year; technical passport up to 10 years from handover (BD PD 01). The Customer has the right to obtain information, to have errors corrected within 3 days and, in cases provided for by law, to request deletion. Advertising is sent only with separate voluntary consent (Annex 6).

11.3. Approval: IND — with a one-time code sent by SMS to the telephone or to the e-mail address; approval by code is recognised as a signature; approval by facial image (FaceID) only with separate written consent; the facial image is processed in Uzbekistan and deleted immediately after approval. CORP — electronic digital signature (EDM) or signature on paper. The time of approval, telephone, IP and document hash are stored; a PDF copy is sent to the Customer.

12.1. The contract enters into force from the moment the Order Contract is approved (for IND — or the advance payment is made) and remains in force until the obligations are fulfilled. Framework cooperation with CORP — 1 year; expiry of the term does not cancel warranty and payment obligations.

12.2. The Order Contract proposal is valid for 10 calendar days from the date it is sent; until acceptance, the terms may be changed only by a new proposal, and the accepted price shall not be changed unilaterally. A notice of withdrawal received before or simultaneously with the acceptance means the acceptance is deemed not to have been made. If a contract with CORP is terminated, the refundable part of the advance payment is refunded within 10 banking days.

12.3. IND may withdraw at any time before the work is handed over: the work performed and documented expenses (no expense counted twice) are withheld, and if they exceed the advance payment the Customer pays the difference; the Contractor provides the settlement within 3 calendar days and refunds the remaining amount within 10 calendar days; a dispute over the settlement does not suspend the refund of the undisputed amount. If the contract is terminated due to the Contractor's delay or a defect, no expenses are withheld.

12.4. A contract with CORP may be terminated unilaterally only in the event of a material breach or through the court.

12.5. New revisions of the offer are published on the barondoors.uz/oferta page and apply only to subsequent orders; the revision number accepted and its hash are stored with each Order Contract.

13.1. The offer is made in Uzbek; Russian and English texts are also provided. In case of discrepancy, the Uzbek text prevails; however, no interpretation that reduces the rights of IND shall apply.

13.2. Matters not regulated herein are governed by the Civil Code, for IND by the Law "On Protection of Consumer Rights", and for CORP by the Law "On the Contractual and Legal Framework of Business Entities".

13.3. Annexes: 1 — specification and drawing approval; 2 — storage, installation and use instructions; 3 — acceptance certificate; 4 — change agreement; 5 — defect claim; 6 — privacy notice and consent.